Fr+ is a platform developed by French for the Future. French for the Future and Fr+ are committed to respecting your privacy and protecting your personal information. French for the Future and Fr+ place great importance on the trust of the people with whom they have relations and are aware that this trust is maintained through transparency and the responsible handling of personal information that you agree to entrust to it.
What personal information do we collect and for what purpose?
Personal information is any information that can be used to distinguish and identify or relate to a particular person.
Fr+ collects personal information through an account creation form, to provide with the requested service, i.e. to give access to Fr+. They include:
- First name
- Last name
- Date of birth
- Province or territory
- Email address
We use your email address to communicate with you, for customer service purposes, or to contact you regarding any content that you have posted to or downloaded from Fr+.
On occasion, French for the Future and Fr+ could use your personal identifying information to inform you of other products or services offered by French for the Future or its partners. French for the Future and Fr+ could also contact you to ask your opinion about its current services and new potential services that could be offered. If you want to stop receiving these emails, follow the unsubscribe instructions at the bottom of any email from us.
The collection of personal information is limited to information that we consider useful and necessary for implementing Fr+. The personal information will not be used or disclosed for purposes other than those justifying its collection, except with the consent of the individual or by legal obligation. Personal information will only be retained for such time as is strictly necessary and will be destroyed in accordance with our Document Retention Policy. In general, the personal information of participants is deleted seven years after the date on which the individual ceased to be active.
Account Closure & Deletion
If you would like to close your account and delete your profile information on Fr+, please contact us at firstname.lastname@example.org.
Children under the age of 13 are not allowed to use Fr+.
Fr+ is an online platform intended for minors, and more precisely for teenagers from 14 to 17 years old. The transmission of information via our website must be done with prior consent and under the supervision of a parent or guardian. French for the Future and Fr+ establish reasonable processes to identify minors and protect their information. We remind parents and guardians to maintain control over their children's use of websites.
Links to other websites and advertisements
Our website may contain one or more links to third-party websites. The linked sites are not under the control of French for the Future or Fr+, and French for the Future and Fr+ are not responsible for the content or policies of any linked site. French for the Future and Fr+ provide external links for information purposes only, and a link does not imply endorsement, sponsorship or affiliation with the site in question.
Log files and cookies
The Fr+ website uses log files and cookies to optimize and improve its functionality and the content of the website.
This is mainly the following information:
- IP address
- Operating system
- Pages visited and queries
- Login time and day
Using these files also allows us to compile statistics on the use of the website.
Security of your personal information
Personal information collected by French for the Future via Fr+ is stored in a secure environment. The people working for French for the Future are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- HTTPS security protocol
- Access management – authorized person
- Access management – person involved
- Network monitoring software
- IT backup
- Digital certificate development
- User ID/Password
- Hosting in Kubernetes
- A firewall kept up to date via a cron
- A team of system administrators always on the lookout for CVEs and announced vulnerabilities.
Our servers are located in Canada for confidentiality reasons and to remain under Canadian jurisdiction. They are placed on an isolated network segment and connected to the Internet through a packet filter. The list of users who are authorized to connect to the technical infrastructure is controlled, access is limited based on business needs, and any connection must be authenticated and secured by digital certificates. System and application software is regularly updated. Application codes are managed by version management software to ensure any changes are traceable.
We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations that will ensure the confidentiality of your transactions. However, because no mechanism provides maximum security, there is always a risk when using the Internet to send personal information.
Sharing of personal information
French for the Future and Fr+ do not sell or lease their lists of clients or participants or their personal information to third parties.
French for the Future and Fr+ may be required to share your information with third parties in the following cases:
- If required by law
- If required for any court proceedings
- To prove or protect its legal rights
Right of access and accuracy
Personal information will be kept as complete, accurate and up-to-date as possible. French for the Future and Fr+ commit to recognize a right of access and rectification to those concerned who wish to consult, modify or even delete information concerning them.
This right will be exercised at:
- By email: email@example.com
- By telephone: 613-233-1616 ext. 6
- By mail: French for the Future, 904-170 Laurier Avenue W, Ottawa, ON K1P 5V5